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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental Ferndown. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental Ferndown for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871488 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental Ferndown.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental Ferndown. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

1177 Reviews

5.0

18th December 2024

I felt reassured

18th December 2024

I think Rebecca is fantastic as is Philippa. Of all my health related appointments I am delighted with the care I receive.

17th December 2024

Because all the staff are very helpful

14th December 2024

The hygenist are exceptionally professional and go beyond the basics

13th December 2024

Competent, efficient and very professional dental care and treatments. My hubby and I have been regular patients at the practice for many years.

8th December 2024

Everything went like clockwork…….as usual

7th December 2024

Efficient and friendly.

7th December 2024

All staff very attentive and listened to my needs. Never felt rushed or felt that I was asking stupid questions.

6th December 2024

The staff are professional, friendly and efficient

3rd December 2024

As a very nervous patient I am always treated with the utmost consideration

30th November 2024

Friendly helpful staff and car parking available

28th November 2024

The experience was efficient.

27th November 2024

I have been coming to the ferndown dentists for the past 35 Years, always felt reassured and confident and safe.

24th November 2024

Relaxed atmosphere and caring staff.

21st November 2024

Have been using this dentist for quite a while. Treatment excellent both dentist and hygienist . They always explain any problems and they really look after my teeth in a kind and comfortable manner. Have already recommended to friends who are also delighted with their service.

20th November 2024

Efficiency of practice and very friendly staff

13th November 2024

Very professional and friendly staff all round. Easy to explain teeth problems if necessary. The only nuisance occasionally is that the car park is very restrictive and sometimes full on arrival.

12th November 2024

I am put at ease and feel confident that they are giving one the best advice and treatment.

12th November 2024

Very satisfied

10th November 2024

My experience was great due dentist,nurse,reception staff being very friendly and helpful. Dentist explained everything she was doing and put me at ease. I was recommended to Envisage as I was new to the area, very pleased I was.

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