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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental Ferndown. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental Ferndown for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871488 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental Ferndown.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental Ferndown. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

1162 Reviews

5.0

20th November 2024

Efficiency of practice and very friendly staff

13th November 2024

Very professional and friendly staff all round. Easy to explain teeth problems if necessary. The only nuisance occasionally is that the car park is very restrictive and sometimes full on arrival.

12th November 2024

I am put at ease and feel confident that they are giving one the best advice and treatment.

12th November 2024

Very satisfied

10th November 2024

My experience was great due dentist,nurse,reception staff being very friendly and helpful. Dentist explained everything she was doing and put me at ease. I was recommended to Envisage as I was new to the area, very pleased I was.

9th November 2024

Friendly and highly efficient and knowledgeable staff

9th November 2024

Everyone from Reception staff to Dentist were relaxed and friendly. I was put on a cancellation list and received a phone call to bring my appointment forward on every occasion.

7th November 2024

Efficient service, courtesy and understanding of required treatment. Clean and comfortable waiting room - full treatment to yet receive!

6th November 2024

Staff at this practice are always very friendly, helpful and efficient.

6th November 2024

Clean, efficient, professional with extra care and friendliness. Total trust

5th November 2024

I was able to make an apptment by phone and another in person.There were magazines in the comfortable waiting rooms. I was not rushed. I was treated like a valuable intelligent human. It was rather like it used to be years ago.

MB

Mark Beisley

I can’t imagine that there are many of you that like going to the dentist, me included. So for those who’s toes curl at the mere thought of an injection, Envisage is the dental practice for you. Calming, understanding and patient, the trauma is made as ‘bearable’ as it can be. Sarah is by far the best dentist I have ever had, throughly recommended for all other ‘toe curling white knucklers’ like me.

3rd November 2024

The staff are always friendly and courteous. The equipment is up to date and clean. The dental staff are aware of latest developments. They listen without rushing.

1st November 2024

Very efficient and lovely staff

R

Rdbrooksie

I have been using this dental practise for quite a few years. Sarah and Mia have been wonderful in looking after my teeth. They, together with the rest of the team have been wonderful.

30th October 2024

I was treated in a highly professional and informative manner

30th October 2024

The team is very friendly and professional. The Ferndown surgery offers an excellent customer service.

29th October 2024

I have complete trust in my dentist to offer the most appropriate treatment and always feel safe and comfortable

26th October 2024

I’ve been coming to this dentist for over 30 years. I’m always impressed with the high standards of the service I receive. Can’t fault it.

26th October 2024

Grateful for the work done, although not a pleasant experience!

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